Terms of Service
Terms of Service
Welcome to Esme. By accessing our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully before using our services.
General Conditions
By using this website, you confirm that you are at least the age of majority in your country or have permission from a guardian. You agree not to use our products or services for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone at any time for any reason.
Products and Pricing
All products listed on Esme are subject to availability. We make every effort to display product details and pricing accurately, but we reserve the right to update or change prices without prior notice. We also reserve the right to discontinue any product at any time.
Orders
Once you place an order, you will receive a confirmation message. We reserve the right to cancel or refuse any order if there is an issue with payment, stock availability, or suspicious activity.
Shipping and Delivery
Delivery times are estimates and may vary depending on location and courier service. Esme is not responsible for delays caused by shipping companies or unforeseen circumstances.
Returns and Refunds
Returns and refunds are only applicable for damaged, defective, or incorrect products. Items must be reported within 7 days of delivery. Used or opened skincare products cannot be returned due to hygiene reasons.
User Responsibility
You agree to use our products as directed and understand that results may vary from person to person. Esme is not responsible for any adverse reactions caused by misuse or allergies.
Intellectual Property
All content on this website including logos, product names, images, and designs belongs to Esme. You may not copy, reproduce, or use any content without written permission.
Limitation of Liability
Esme is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page and it is your responsibility to review them regularly.
Contact Information
If you have any questions about these Terms, you can contact us through our official support channels listed on the website.